Welcome to Dermissia. These Billing Terms & Conditions explain how payments, pricing, billing, and order processing work when you make a purchase through Dermissia.com. By placing an order on our website, you acknowledge that you have read, understood, and agreed to these terms.

Payment Methods

To provide a secure and convenient shopping experience, Dermissia accepts payments through trusted payment providers available at checkout. Depending on your location, available payment options may include:

• Credit Cards
• Debit Cards
• Digital Wallets
• Shop Pay
• PayPal (if available)
• Other secure payment methods supported by Shopify

All payment transactions are processed through encrypted and secure payment gateways. Dermissia does not collect or store your complete payment card information.

Pricing

All prices displayed on Dermissia.com are listed in the applicable store currency and are subject to change without prior notice.

While we make every effort to ensure pricing accuracy, errors may occasionally occur. If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel or refuse the affected order and issue a full refund if payment has already been received.

Taxes & Duties

Applicable taxes, VAT, GST, or other government charges will be calculated during checkout where required by law.

For international orders, customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country's customs authorities. These charges are not included in the product price unless otherwise stated.

Order Confirmation

After your payment has been successfully completed, you will receive an order confirmation email containing your order details.

Receiving an order confirmation does not guarantee acceptance of your order. Dermissia reserves the right to cancel or decline any order due to:

• Product availability issues
• Pricing errors
• Payment verification failure
• Suspected fraudulent activity
• Violation of our Terms & Conditions

If an order cannot be fulfilled, any payment received will be refunded using the original payment method.

Billing Information

Customers are responsible for providing complete, accurate, and up-to-date billing information during checkout.

Incorrect or incomplete billing information may delay payment verification, order processing, or shipment. Dermissia is not responsible for delays resulting from inaccurate customer information.

Payment Security

Your payment security is one of our highest priorities.

Dermissia uses Shopify's secure checkout system together with trusted third-party payment providers that use industry-standard encryption technologies to protect your personal and financial information during every transaction.

Fraud Prevention

To protect both our customers and our business, all orders may be reviewed for security purposes.

We reserve the right to:

• Request additional identity verification
• Contact customers to confirm billing details
• Delay shipment while verification is completed
• Cancel orders suspected of fraud or unauthorized payment activity

Refunds & Billing Adjustments

Approved refunds will be processed according to our Refund & Return Policy.

Once approved, refunds will be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

Shipping fees, taxes, or additional service charges may not be refundable unless required by applicable law.

Currency

Payments are processed in the currency displayed during checkout.

If your payment card uses a different currency, your bank or payment provider may apply exchange rates or additional conversion fees. These charges are determined by your financial institution and are outside Dermissia's control.

Promotional Discounts

Discount codes and promotional offers must be applied before completing checkout.

Only one promotional code may be used per order unless otherwise specified. Promotional offers cannot be applied retroactively after an order has been placed.

Dermissia reserves the right to modify or discontinue promotions at any time without prior notice.

Order Cancellation

Orders may only be cancelled before they have been processed or shipped.

Once an order has entered fulfilment or has been dispatched, cancellation may no longer be possible. Customers should refer to our Refund & Return Policy for available options after shipment.

Changes to These Billing Terms

Dermissia reserves the right to update or modify these Billing Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon publication on this page. Continued use of Dermissia.com following any updates constitutes acceptance of the revised terms.

Contact Us

If you have any questions regarding billing, payments, or your order, our support team is here to assist you.

Email: support@dermissia.com

Our team aims to respond to all billing enquiries within 24 business hours.